Volunteer Experience
Head of Human Resources
AIESEC in Sfax
Tunisia
February 2021 - January 2022
- Led talent acquisition, managing a pipeline of 1000+ candidates and increasing recruitment efficiency by 25%.
- Mapped and optimized the journey of 100+ members, improving retention and satisfaction.
- Designed and delivered 30+ training sessions on leadership, engagement, and professional development.
Marketing and Design Manager
AIESEC in Germany
Remote
September 2020 - January 2021
- Developed and executed marketing strategies, driving a 20% increase in project visibility.
- Managed and created content for multiple social media accounts, growing audience engagement by 18%.
- Designed email marketing templates and promotional graphics, ensuring consistent brand communication.
Project Manager and Team Leader - Incoming Global Volunteer Department
AIESEC in Sfax
Tunisia
February 2020 - January 2021
- Led a team of volunteers in managing international exchange programs.
- Coordinated with global partners to facilitate volunteer placements.
- Ensured successful completion of volunteer projects and participant satisfaction.
Customer Operations Manager
AIESEC in the United States
Remote
March 2020 - August 2020
- Monitored exchange participants across 10+ countries, ensuring real-time updates on status and experience.
- Developed new data auditing tools, increasing record accuracy and efficiency by 30%.
- Implemented continuous process improvements based on participant feedback, enhancing the overall exchange experience.
Marketing Organizing Committee Member
AIESEC in Sfax
Tunisia
June 2020 - September 2020
- Contributed to marketing campaigns and event promotions.
- Created engaging social media content and promotional materials.
- Supported the organization of local AIESEC events and initiatives.
Logistics Organizing Committee Member
AIESEC in Sfax
Tunisia
October 2019 - January 2020
- Coordinated logistics for AIESEC events and activities.
- Managed resource allocation and event planning.
- Supported successful execution of organizational initiatives.