Volunteer Experience

Head of Human Resources

AIESEC in Sfax

Tunisia

February 2021 - January 2022

  • Led talent acquisition, managing a pipeline of 1000+ candidates and increasing recruitment efficiency by 25%.
  • Mapped and optimized the journey of 100+ members, improving retention and satisfaction.
  • Designed and delivered 30+ training sessions on leadership, engagement, and professional development.

Marketing and Design Manager

AIESEC in Germany

Remote

September 2020 - January 2021

  • Developed and executed marketing strategies, driving a 20% increase in project visibility.
  • Managed and created content for multiple social media accounts, growing audience engagement by 18%.
  • Designed email marketing templates and promotional graphics, ensuring consistent brand communication.

Project Manager and Team Leader - Incoming Global Volunteer Department

AIESEC in Sfax

Tunisia

February 2020 - January 2021

  • Led a team of volunteers in managing international exchange programs.
  • Coordinated with global partners to facilitate volunteer placements.
  • Ensured successful completion of volunteer projects and participant satisfaction.

Customer Operations Manager

AIESEC in the United States

Remote

March 2020 - August 2020

  • Monitored exchange participants across 10+ countries, ensuring real-time updates on status and experience.
  • Developed new data auditing tools, increasing record accuracy and efficiency by 30%.
  • Implemented continuous process improvements based on participant feedback, enhancing the overall exchange experience.

Marketing Organizing Committee Member

AIESEC in Sfax

Tunisia

June 2020 - September 2020

  • Contributed to marketing campaigns and event promotions.
  • Created engaging social media content and promotional materials.
  • Supported the organization of local AIESEC events and initiatives.

Logistics Organizing Committee Member

AIESEC in Sfax

Tunisia

October 2019 - January 2020

  • Coordinated logistics for AIESEC events and activities.
  • Managed resource allocation and event planning.
  • Supported successful execution of organizational initiatives.